Mobile & Desktop
Privacy protections are identical whether you access tokyo188 on your phone or desktop. Your data travels the same encrypted path regardless of device.
LEGAL REFERENCE
Your Data, Your Control
We built tokyo188 around your privacy. Every account detail, payment transaction and gaming session stays encrypted and protected. Open your account knowing your information is handled with the...
Data EncryptedPayment SecureAccount PrivateQRIS ProtectedIndonesia Compliant
How We Handle Your Information
tokyo188 collects account details, payment information and gaming activity to deliver your lobby experience, process DANA, OVO, GoPay and QRIS transactions, and comply with local regulations in supported regions. We do not sell your data to third parties. Your personal information is stored on secure servers and accessed only by authorised team members. We retain your account data for the duration of
your membership and as required by law. When you close your account, we delete personal records within 30 days unless legal obligations require longer retention.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
REVIEW SIGNALS
Privacy Standards We Meet
Encryption Standard
All transactions and account data use TLS 1.3 encryption. Your DANA, OVO, GoPay and QRIS payments are protected with the same protocols used by Indonesian banks.
Regular Audits
We conduct quarterly security reviews and penetration testing to identify vulnerabilities before they affect your account. Results are logged and acted on immediately.
Data Minimisation
We collect only the information needed to run your account and process payments. No unnecessary fields, no hidden tracking, no data hoarding beyond what's required.
Breach Protocol
If a security incident occurs, we notify affected users within 48 hours with clear steps to protect your account. We also report to relevant authorities in supported regions.
Third-Party Vetting
Payment processors, hosting providers and analytics partners sign strict data-handling agreements. We audit their practices annually and can share summaries on request.
Transparent Logging
Your account access, login attempts and payment history are logged and visible to you. You can download a full activity report from your settings page anytime.
PLATFORM COMPARISON
Consistency Across Our Platform
Live Tables & Slots
Whether you're in a live baccarat room or spinning slots, the same privacy standards apply. Game type doesn't change how we protect your information.
Sportsbook Markets
Betting activity, odds tracking and settlement records follow the same encryption and retention rules as casino data. No separate, weaker privacy tier.
Payment Rails
DANA, OVO, GoPay and QRIS transactions are handled with identical security protocols. We don't treat one payment method as less sensitive than another.
Account Closure
When you close your account, all associated data is deleted on the same timeline regardless of how long you played or how many deposits you made.
Support Channels
Privacy requests via email, chat or account settings receive the same priority and response time. No channel is treated as lower-priority than another.
Policy Updates
When we update this policy, all users receive notification at login and via email. Changes take effect 30 days after notice, giving you time to review.
SERVICE CONTEXT
What Defines Our Privacy Approach
01
Zero Tracking Pixels
We don't use hidden tracking pixels or cross-site cookies to follow your behaviour outside tokyo188. Analytics stay within our platform only.
02
No Data Broker Sales
Your email, phone number and gaming preferences are never sold to marketing firms, data brokers or third-party advertisers. Period.
03
Automatic Logout
Sessions expire after 30 minutes of inactivity on shared devices. Your account won't stay open if you forget to log out at an internet café.
04
Password Hashing
Passwords are hashed with bcrypt and salted. Even our team cannot see your password. Password resets are the only recovery path.
05
Two-Factor Option
Enable two-factor authentication via SMS or authenticator app to add a second layer. Your account stays locked until you verify the second code.
06
Data Export Right
Download a complete copy of your account data, transaction history and personal information in machine-readable format anytime from settings.
Privacy Policy Questions
We delete personal information within 30 days of account closure. Transaction records required by law are retained separately and anonymised. You can request a final data export before deletion.
Yes. Log into your account, go to Settings > Privacy, and click 'Download My Data'. You'll receive a complete file with all personal details, transactions and activity logs within 24 hours.
We share only the minimum required to process your payment: your account ID, transaction amount and timestamp. Payment providers never receive your full account history or gaming activity.
We notify you within 48 hours with details of what was accessed and steps to secure your account. We also report to authorities in supported regions and offer free credit monitoring if needed.
Yes. Every marketing email includes an unsubscribe link. You can also disable promotional notifications in Account Settings > Communications. Transactional emails (deposits, withdrawals) cannot be disabled.
Live dealer streams are recorded for dispute resolution and regulatory compliance, but only your betting actions are logged—not your face or voice. Recordings are deleted after 90 days unless a dispute is open.
Only authorised tokyo188 staff with a legitimate business need can access your data. All access is logged and audited monthly. Third-party contractors sign strict confidentiality agreements.